Computer Solutions
with host Jamey Mellis

Computer Solutions - August 12, 2017

  This week Jamey discusses hurricane preparedness and what to consider when a storm approaches.  Jamey talks about power protection including different types of UPS’s with guest Frank Bollinger
Channel Sales Manager – Cyber Power.  Jamey and Frank discuss the differences between the various types of UPS’s such as standby, AVR – Automatic Voltage Regulation, PFC – Power Factor Correction, and online UPS’s.  Storms can create all kinds of power related issues and having the right UPS is vital to protecting your digital assets. 


Jamey also discusses various backup solutions including file level, image based and online backups.  Backing up your data is also vital to protecting your data in the event of a hardware or other failure.

Lastly, Jamey discusses using a hurricane preparedness guide such as the one found at www.charlestoncounty.org.  This guide should be printed and reviewed before a storm approaches to give you time to prepare for the worst.

If you need computer help or have questions about what was covered on the show contact Jamey at Jamey@ssdplus.com or his team at 843-556-4720

Computer Solutions - August 5, 2017

  In this show Jamey discusses possible security concerns with Blu phones.

Jamey also discusses a search engine call DuckDuckGo that says they are all about privacy because they do not collect any information on you.  "Our privacy policy is simple: we don’t collect or share any of your personal information."  You can try DuckDuckGo by going to www.duckduckgo.com.

Jamey also discusses ways to use a search engine with various operators such as using quotes, + and -, * symbol, site: option and more.

If you need computer help or have questions about what was covered on
the show contact Jamey at Jamey@ssdplus.com or his team at 843-556-4720

 

Computer Solutions - July 29, 2017

  In this show Jamey discusses differ things you can do to to tune up your computer.

Jamey discusses how your processor, memory and hard drive can have an effect on the overall performance of your computer.

In addition, Jamey discusses cleaning of temp files, scandisk and defrag and how these items contribute to your computers performance.

Jamey discusses how browser toolbars, browser plug-ins and browser helper objects can slow down your Internet browsing experience. 

If you need computer help or have questions about what was covered on
the show contact Jamey at Jamey@ssdplus.com or his team at 843-556-4720


Computer Solutions - July 22, 2017

In this episode Jamey discusses using public Wifi.  Depending on the technology the provider is using, you can be on a shared network with other computers where viruses, malware or other threats may be lurking.  Newer Wifi technologies seperate users to minimize this threat.   

When you connect to a public wifi you can become part of a network of computers, phones, camera systems, sound systems and a host of other devices.  There are watches, coffee cups, tablets, readers, diapers…. Wait, hold the phones…. Diapers. Yep.  :) These device often do not get updates which can make them vulnerable to hackers who can use them to compromise your device such as your computer, phone or tablet.  Then when you take these devices home or to the office you can spread infections to other computers and devices.

Jamey discusses ways you can help protect yourself such as using a personal hotspot from your phone, sandboxing, VPN's and virtual machines.  Jamey also recommends making sure your firewall is turned on as well as using a strond antivirus solution.

Be careful when connecting to public hotspot that are labeled “Free Wi-Fi Here!” or “Absolutely Free Internet!” as you should probably avoid them.  When traveling and staying at a hotel be care of hotspots labeled "free hotel wifi" as these can be a hacker trying to capture information such as usernames and passwords to sites such as your bank or social media accounts.

If you need computer help or have questions about what was covered on
the show contact Jamey at Jamey@ssdplus.com or his team at 843-556-4720.

Computer Solutions - July 15, 2017

  In this show Jamey discusses protecting your electronics, and your entire home with whole house surge suppression, and an uninterruptable power supply, or UPS.

Whole house surge suppression is installed at the power panel of your home or business and provides protection against surges from the power grid.  In addition, you need to protect other entry points such as telephones lines and the connection from your ISP.

A UPS provides protection from blackouts, brownouts and surges.  A blackout is a total loss of power, a brownout is a partial loss of power and a surge is an increase of power above what the circuit is designed for.  Properly connecting devices is important in order for a UPS to provide the appropriate protection for your device.

Jamey also talked about an AT&T outage.  In this segment, Jamey discusses using dual service for your business or home if the Internet is critical to your operations

Jamey also discusses the recent Facebook scam regarding Jayden Smith.  Jamey recommends not spreading such as this including reposting, sharing or messaging. Scam and hoaxes can carry malware and can be passed on to other users.  If you are thinking about sharing something, take a moment and check to see if it is a scam. 

Here are some sites you can use to see if what you are sharing is a scam or hoax.


Jamey also discusses clickbait and ways you can spot it.  Here are some examples of headlines or posts that could be considered as clickbait and please stay away from them.

•           What happens NEXT will SHOCK you
•           You won’t BELIEVE what Facebook is planning to do
•           This ONE simple little trick will save you thousands
•           Only people with a 200 or higher IQ can solve this riddle
•           Breaking News
•           Man regrets decision

Please help stop the spreading of scams, misinformation, fake news, malware, and other content that could be harmful. If you are considering reposting, sharing or sending via messenger, take a minute to see if the content is a hoax or scam.

If you need computer help or have questions about what was covered on
the show contact Jamey at Jamey@ssdplus.com or his team at 843-556-4720

Computer Solutions - July 8, 2017

In this show Jamey discusses how to detect phone scams and how to handle them.  A particular give-away that the caller might me scamming youi is if they ask "can you hear me."  Jamey recommends not answering questions like this and to just hang up.  Do not respond to automated messages, referred to as robocalls, where you are asked to press 1 9or another number) to continue or to press a number to go on a do not call list.  just hang up to minimize the caller from scamming you.  Here is the link to the real "Do not call registry": 

https://www.consumer.ftc.gov/articles/0262-stopping-unsolicited-mail-phone-calls-and-email

Here is a link to the Better Business  Bureau to report scams and a link for The BBB Scamtracker:

Better Business Bureau
https://www.bbb.org/

Scam Tracker
https://www.bbb.org/scamtracker/us/

Federal Trade Commission article on phone scams
https://www.consumer.ftc.gov/articles/0076-phone-scams
  
Jamey also discusses how to get a high quality antivirus software for free if you are a Comcast Internet subscriber and one from Sophos for home users.

Link for Comcast Internet Subscribers:
https://constantguard.xfinity.com/?cid=33_6401

Link for Sophos Home Users
https://home.sophos.com/

​Lastly, Jamey discusses Facebook scams and ways to avoid them.

Enjoy the show.  Let Jamey know if you have any questions or comments about the show using the form at the bottom of this page.

If you need computer help or have questions about what was covered on
the show contact Jamey at Jamey@ssdplus.com or his team at 843-556-4720.



Computer Solutions - July 1, 2017

In this show Jamey discusses Ransomware and ways you can protect yourself.  This includes keeping up with operating system updates and patches as well as doing image based backups.  Image based backups are backups of the entire computer including the operating system, programs and files.  If you are hit with this or other threats such as malware or a virus, you can recover th entire system from your backup.

Jamey also discusses the need for two factor authentication to protect your online sites such as email and social media.  Though two factor authentication is not bullet proof, it provides an additional layer of protection to protect your accounts. 

Enjoy the show.  Let Jamey know if you have any questions or comments about the show using the form at the bottom of this page.

If you need computer help or have questions about what was covered on
the show contact Jamey at Jamey@ssdplus.com or his team at 843-556-4720

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