Computer Solutions
with host Jamey Mellis

Computer Solutions - June 23, 2018

On this show Jamey Mellis discussed:​​

  • Supreme Court ruling that states can collect sales tax on Internet sales
  • Buying online vs. buying local
  • MacBook recall for faulty keyboards
  • Ransomware
  • File-based vs. image-based backups
  • Having a recovery option
  • Macrium backup software




Computer Solutions - June 2, 2018

On this show Jamey Mellis discussed:​​

  • Rebooting your router
  • The importance of changing your router’s default name and password
  • Replacing your older router with one that’s not as vulnerable to hackers
  • Paying for Internet speed you don’t need
  • Knowing what you’re buying before locking yourself into a 2-year ISP contract
  • Is Alexis recording all the time?
  • Data collection and privacy
  • More towers needed for 5G?
  • Using wireless solutions where wired connections are too expensive or otherwise impractical



Computer Solutions - May 5, 2018

On this show Jamey Mellis discussed:

  • 3D printers
  • WPA-3 wireless routers
  • Email do’s and don’ts
  • Mousing over links in email
  • Unsubscribing from email lists
  • Short "alias" links in emails
  • Impersonation emails
  • Web beacons
  • Changing your Twitter password



Computer Solutions - April 28, 2018

On this show Jamey Mellis discussed:

  • Apple getting out of the wireless router business (the Airport line of products)
  • iTunes now available at the Windows Store
  • Windows 10-s
  • Windows updates, esp. Microsoft's major semi-annual updates
  • Testing updates on a non-production system before deploying them across your entire business platform
  • Different versions of Windows
  • Why Window Pro is better than Windows Home, even for home users
  • Setting "Active Hours" in Windows to prevent updates from rebooting at undesired times
  • Using the "Metered Connection" feature to keep Microsoft from sending updates
  • Windows Delivery Optimization option
  • What's new in the Windows 10 1803 update
  • Windows File Manager (WinFile) is back at GitHub



Computer Solutions - April 21, 2018

On this show Jamey Mellis discussed:

  • Computer scammers
  • Being careful when you see pop-up malware detection messages (they could be harmful to your system)
  • Having a good backup of your computer for protection against malware attacks
  • Fake anti-virus programs
  • Allowing scammers access to your system
  • Not giving strangers personal info like your social security number
  • Removing unwanted software from your phone and tablet; "rooting"
  • Serious bugs in Drupal
  • WordPress being targeted by malware
  • Patching software regularly



Computer Solutions - April 14, 2018

On this show Jamey Mellis discussed:

  • Facebook privacy issues: data collection and sharing
  • Tech Flashback: AOL network adapter
  • Mark Zuckerberg congressional hearing
  • Clickbait
  • Facebook games, surveys and apps
  • "This Is Your Digital Life" app
  • Facebook Messenger collecting your contacts
  • Malware infection spreading from home to business networks
  • Artificial Intelligence
  • Not signing in other apps and services with Facebook or Google credentials
  • Checking your Facebook security settings regularly
  • Having two Facebook profiles
  • Being careful what you like or who you friend on Facebook






Computer Solutions - March 31, 2018

On this show Jamey Mellis discussed:

  • Ransomware hits Boeing and Boston Emergency Services
  • Under Armor app data breach
  • Not using the same password for different websites
  • Changing your passwords periodically
  • Ignoring phishing emails that request your password
  • Using two-factor authentication
  • Protecting your email address
  • Stealing cell phone data through Bluetooth
  • Turning off Bluetooth when you don't need it
  • Google personal data collection
  • Finding out what Google knows about you:
  • https://takeout.google.com/settings/takeout
  • https://myactivity.google.com/myactivity





Computer Solutions - March 24, 2018

On this show Jamey Mellis discussed:

  • Ransomware hitting the city of Atlanta
  • Syncing Outlook to a tablet
  • IP addresses
  • How to getting a static IP address
  • Proper backups to protect company data
  • Data breeches due to old software
  • Security issues with putting cameras on the company network
  • Facebook data misuse



Computer Solutions - March 17, 2018

On this show Jamey Mellis discussed:

  • Steve Jobs and his 1973 job application
  • Preserving cell phone battery life
  • Electrical outlets with built-in USB jacks
  • Wireless charging
  • Using Bluetooth to listen to music
  • Bluetooth security
  • Product recalls
  • Laptop batteries




Computer Solutions - March 17, 2018

On this show Jamey Mellis discussed:

  • Steve Jobs and his 1973 job application
  • Preserving cell phone battery life
  • Electrical outlets with built-in USB jacks
  • Wireless charging
  • Using Bluetooth to listen to music
  • Bluetooth security
  • Product recalls
  • Laptop batteries




Computer Solutions - March 10, 2018

On this show Jamey Mellis discussed:

  • Daylight Saving Time
  • Importance of having the correct time and date on your computer
  • W-2 phishing scam
  • Credit reports
  • Credit monitoring services
  • Credit freeze
  • Compromising email
  • Two-factor authentication
  • Fake virus alert notice while browsing the web
  • Having good backups (especially image-based backups)
  • Buffalo backups



Computer Solutions - March 3, 2018

On this show Jamey Mellis discussed:

  • Spring cleaning your PC
  • Computer tuneups: March 2018 tuneup special at Software Solutions & Designs: $135 for one PC, $180 for two;  add a UPS for $49 per machine
  • UPS surge protector
  • Backups: file-based vs. image-based
  • Automatic backups
  • Cloud-based backups
  • Downloading speeds vs. uploading speeds
  • Restoring backups

Computer Solutions - February 24, 2018

On this show Jamey Mellis discussed:

  • W2 fraud and electronic theft of your tax information
  • Use of social engineering to get around system security
  • Phishing and spear phishing, scams and compromising emails
  • Hackers getting access to computers through vulnerabilities in older versions of Windows and unpatched versions of the operating system and other software
  • Crapware
  • Training your staff to avoid email threats
  • Dangers of plugging in cellphones and tablets into your computer to charge them
  • Compromising security through a wireless network
  • What to do if your system is compromised
  • Cool tech sites (CNET, Mashable, The Verge, Engadget)
  • When it makes sense to buy a used computer

Computer Solutions - February 10, 2018

On this show Jamey Mellis discussed:

  • Wi-Fi problems in rooms with plaster or lead paint
  • Data breaches (including Apple) and security vulnerabilities
  • European privacy policies
  • Google searches following you from device to device
  • Sophos antivirus and other security products
  • Computer cleanups
  • Consumer Reports security report on Smart TVs and Roku embedded TVs
  • Getting software updates for Internet-enabled TVs, routers, etc.
  • Hard drive encryption
  • Read-only Word documents
  • The demise of compact discs for music and software
  • Security issues for downloading apps for your smartphone

Computer Solutions - February 3, 2018

On this show Jamey Mellis discussed:

  • The recent Allscripts ransomware attack
  • Closing open network connections that could make you vulnerable to malware
  • Remedying open or weak connectivity
  • Making sure your data is backed up, including keeping an off-site backup
  • Business Continuity and Disaster Revovery with image-based backups
  • Adobe Flash vulnerabilities
  • Using SandBoxIE to isolate your browsing sessions
  • Java
  • Ignoring browser-based requests to update software
  • Microsoft Office 365 for home and business use

Computer Solutions - January 13, 2018


Computer Solutions - January 6, 2018


Computer Solutions - December 30, 2017


Computer Solutions - December 16, 2017
2:00 p.m. Hour


Computer Solutions - December 16, 2017
8:00 a.m. Hour


Computer Solutions - December 9, 2017


Computer Solutions - November 25, 2017


Computer Solutions - November 18, 2017


Computer Solutions - November 11, 2017


Computer Solutions - October 21, 2017

On this episode Jamey talks about KRACK - a new wireless vulnerability that could allow a hacker to decrypt wireless traffic from your computer to your access point.  Jamey recommends you update your computer, wireless access point, wireless router, cell phones, tablets and any other wireless device that supports WPA2.  Check with the manufacture of your device for any updates that are available and patch as soon as possible.

Jamey also talked about an app, called Centriq, that can be used to inventory your home, office and pretty much any device that has a model number and nameplate.  You can add pictures, documents, video, and notes to the device you inventory.  The App will use the model number to locates things like the owner's manual and guides, parts and supplies and videos.  This is an awesome App and Jamey give this a 4 out of 5 stars.  The App can be download from the Apple or Google store.

Jamey also discussed an alternate to the Adobe reader called Foxit Reader which can be downloaded at: 

http://www.foxitsoftware,com

Computer Solutions - October 14, 2017

On this episode of Computer Solutions Jamey discusses MalwareBytes and a message that your Premium Trail is expiring.  This is related to the program being installed in Premium Trial mode.

The Malwarebytes Premium Trial activates by default on PCs online during install now since the release of version 3.0 and it can be deactivated by clicking on the “Settings” button in the left-hand column of the program, choosing the “My Account” tab in the right-hand pane of the program and finally hitting the “Deactivate Premium Trial” button in the bottom right hand corner of the program.

Keep in mind that if you are installing on a Mac you will not get this option until the trial expires.

Jamey recommends purchasing the program for real time protection.

Jamey also discusses upgrading older computer with operating system that are no longer support by Microsoft such as Windows xp and Vista.  Jamey also recommends upgrading to get a current operating system to minimize the chance a hacker can compromise your computer through vulnerabilities.

Computer Solutions - Sept 23, 2017


Computer Solutions - Sept 9, 2017


Computer Solutions - August 26, 2017


Computer Solutions - August 19, 2017


Computer Solutions - August 12, 2017

  This week Jamey discusses hurricane preparedness and what to consider when a storm approaches.  Jamey talks about power protection including different types of UPS’s with guest Frank Bollinger
Channel Sales Manager – Cyber Power.  Jamey and Frank discuss the differences between the various types of UPS’s such as standby, AVR – Automatic Voltage Regulation, PFC – Power Factor Correction, and online UPS’s.  Storms can create all kinds of power related issues and having the right UPS is vital to protecting your digital assets. 


Jamey also discusses various backup solutions including file level, image based and online backups.  Backing up your data is also vital to protecting your data in the event of a hardware or other failure.

Lastly, Jamey discusses using a hurricane preparedness guide such as the one found at www.charlestoncounty.org.  This guide should be printed and reviewed before a storm approaches to give you time to prepare for the worst.

If you need computer help or have questions about what was covered on the show contact Jamey at Jamey@ssdplus.com or his team at 843-556-4720

Computer Solutions - August 12, 2017

  This week Jamey discusses hurricane preparedness and what to consider when a storm approaches.  Jamey talks about power protection including different types of UPS’s with guest Frank Bollinger
Channel Sales Manager – Cyber Power.  Jamey and Frank discuss the differences between the various types of UPS’s such as standby, AVR – Automatic Voltage Regulation, PFC – Power Factor Correction, and online UPS’s.  Storms can create all kinds of power related issues and having the right UPS is vital to protecting your digital assets. 


Jamey also discusses various backup solutions including file level, image based and online backups.  Backing up your data is also vital to protecting your data in the event of a hardware or other failure.

Lastly, Jamey discusses using a hurricane preparedness guide such as the one found at www.charlestoncounty.org.  This guide should be printed and reviewed before a storm approaches to give you time to prepare for the worst.

If you need computer help or have questions about what was covered on the show contact Jamey at Jamey@ssdplus.com or his team at 843-556-4720

Computer Solutions - August 5, 2017

  In this show Jamey discusses possible security concerns with Blu phones.

Jamey also discusses a search engine call DuckDuckGo that says they are all about privacy because they do not collect any information on you.  "Our privacy policy is simple: we don’t collect or share any of your personal information."  You can try DuckDuckGo by going to www.duckduckgo.com.

Jamey also discusses ways to use a search engine with various operators such as using quotes, + and -, * symbol, site: option and more.

If you need computer help or have questions about what was covered on
the show contact Jamey at Jamey@ssdplus.com or his team at 843-556-4720

 

Computer Solutions - July 29, 2017

  In this show Jamey discusses differ things you can do to to tune up your computer.

Jamey discusses how your processor, memory and hard drive can have an effect on the overall performance of your computer.

In addition, Jamey discusses cleaning of temp files, scandisk and defrag and how these items contribute to your computers performance.

Jamey discusses how browser toolbars, browser plug-ins and browser helper objects can slow down your Internet browsing experience. 

If you need computer help or have questions about what was covered on
the show contact Jamey at Jamey@ssdplus.com or his team at 843-556-4720


Computer Solutions - July 22, 2017

In this episode Jamey discusses using public Wifi.  Depending on the technology the provider is using, you can be on a shared network with other computers where viruses, malware or other threats may be lurking.  Newer Wifi technologies seperate users to minimize this threat.   

When you connect to a public wifi you can become part of a network of computers, phones, camera systems, sound systems and a host of other devices.  There are watches, coffee cups, tablets, readers, diapers…. Wait, hold the phones…. Diapers. Yep.  :) These device often do not get updates which can make them vulnerable to hackers who can use them to compromise your device such as your computer, phone or tablet.  Then when you take these devices home or to the office you can spread infections to other computers and devices.

Jamey discusses ways you can help protect yourself such as using a personal hotspot from your phone, sandboxing, VPN's and virtual machines.  Jamey also recommends making sure your firewall is turned on as well as using a strond antivirus solution.

Be careful when connecting to public hotspot that are labeled “Free Wi-Fi Here!” or “Absolutely Free Internet!” as you should probably avoid them.  When traveling and staying at a hotel be care of hotspots labeled "free hotel wifi" as these can be a hacker trying to capture information such as usernames and passwords to sites such as your bank or social media accounts.

If you need computer help or have questions about what was covered on
the show contact Jamey at Jamey@ssdplus.com or his team at 843-556-4720.

Computer Solutions - July 15, 2017

  In this show Jamey discusses protecting your electronics, and your entire home with whole house surge suppression, and an uninterruptable power supply, or UPS.

Whole house surge suppression is installed at the power panel of your home or business and provides protection against surges from the power grid.  In addition, you need to protect other entry points such as telephones lines and the connection from your ISP.

A UPS provides protection from blackouts, brownouts and surges.  A blackout is a total loss of power, a brownout is a partial loss of power and a surge is an increase of power above what the circuit is designed for.  Properly connecting devices is important in order for a UPS to provide the appropriate protection for your device.

Jamey also talked about an AT&T outage.  In this segment, Jamey discusses using dual service for your business or home if the Internet is critical to your operations

Jamey also discusses the recent Facebook scam regarding Jayden Smith.  Jamey recommends not spreading such as this including reposting, sharing or messaging. Scam and hoaxes can carry malware and can be passed on to other users.  If you are thinking about sharing something, take a moment and check to see if it is a scam. 

Here are some sites you can use to see if what you are sharing is a scam or hoax.


Jamey also discusses clickbait and ways you can spot it.  Here are some examples of headlines or posts that could be considered as clickbait and please stay away from them.

•           What happens NEXT will SHOCK you
•           You won’t BELIEVE what Facebook is planning to do
•           This ONE simple little trick will save you thousands
•           Only people with a 200 or higher IQ can solve this riddle
•           Breaking News
•           Man regrets decision

Please help stop the spreading of scams, misinformation, fake news, malware, and other content that could be harmful. If you are considering reposting, sharing or sending via messenger, take a minute to see if the content is a hoax or scam.

If you need computer help or have questions about what was covered on
the show contact Jamey at Jamey@ssdplus.com or his team at 843-556-4720

Computer Solutions - July 8, 2017

In this show Jamey discusses how to detect phone scams and how to handle them.  A particular give-away that the caller might me scamming youi is if they ask "can you hear me."  Jamey recommends not answering questions like this and to just hang up.  Do not respond to automated messages, referred to as robocalls, where you are asked to press 1 9or another number) to continue or to press a number to go on a do not call list.  just hang up to minimize the caller from scamming you.  Here is the link to the real "Do not call registry": 

https://www.consumer.ftc.gov/articles/0262-stopping-unsolicited-mail-phone-calls-and-email

Here is a link to the Better Business  Bureau to report scams and a link for The BBB Scamtracker:

Better Business Bureau
https://www.bbb.org/

Scam Tracker
https://www.bbb.org/scamtracker/us/

Federal Trade Commission article on phone scams
https://www.consumer.ftc.gov/articles/0076-phone-scams
  
Jamey also discusses how to get a high quality antivirus software for free if you are a Comcast Internet subscriber and one from Sophos for home users.

Link for Comcast Internet Subscribers:
https://constantguard.xfinity.com/?cid=33_6401

Link for Sophos Home Users
https://home.sophos.com/

​Lastly, Jamey discusses Facebook scams and ways to avoid them.

Enjoy the show.  Let Jamey know if you have any questions or comments about the show using the form at the bottom of this page.

If you need computer help or have questions about what was covered on
the show contact Jamey at Jamey@ssdplus.com or his team at 843-556-4720.



Computer Solutions - July 1, 2017

In this show Jamey discusses Ransomware and ways you can protect yourself.  This includes keeping up with operating system updates and patches as well as doing image based backups.  Image based backups are backups of the entire computer including the operating system, programs and files.  If you are hit with this or other threats such as malware or a virus, you can recover th entire system from your backup.

Jamey also discusses the need for two factor authentication to protect your online sites such as email and social media.  Though two factor authentication is not bullet proof, it provides an additional layer of protection to protect your accounts. 

Enjoy the show.  Let Jamey know if you have any questions or comments about the show using the form at the bottom of this page.

If you need computer help or have questions about what was covered on
the show contact Jamey at Jamey@ssdplus.com or his team at 843-556-4720

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